Terms of Service
Welcome to Heatsam. These Terms of Service govern your use of our website Heatsam at heatsam.store and any purchases made through the website.
By accessing this website or placing an order, you agree to these Terms of Service.
Business Name: Heatsam
Website: heatsam.store
Country of Operation: Algeria
Heatsam sells physical products and related accessories through its online store. Product descriptions, images, specifications, and pricing are provided for informational purposes and may be updated without notice.
We reserve the right to:
Modify or discontinue products at any time
Refuse or cancel suspicious orders
Limit quantities purchased per customer
Orders placed on our website are confirmed by phone, message, or other communication methods before shipment.
By placing a Cash on Delivery order, you agree to:
Provide accurate contact and delivery information
Be available to receive the package
Pay the full amount upon delivery
We reserve the right to:
Refuse future orders from customers who intentionally reject deliveries
Cancel fraudulent or fake orders
Restrict access to users abusing the COD system
All prices displayed on the website are in Algerian Dinar (DZD) unless stated otherwise.
Prices may change at any time without prior notice.
We aim to process and ship orders as quickly as possible throughout Algeria.
Delivery times are estimates and may vary depending on:
Customer location
Courier delays
Public holidays
Weather or operational conditions
Heatsam is not responsible for delays caused by third-party shipping providers.
Customers may request a return within 7 days of receiving the product.
To qualify for a return:
The item must be unused and in its original condition
All original packaging and accessories must be included
Proof of purchase may be required
Returned items showing signs of misuse, damage, or unauthorized modification may be refused.
Return shipping costs may be the responsibility of the customer unless the product arrived defective or incorrect.
Eligible products sold by Heatsam include a 12-month limited warranty covering manufacturing defects under normal use conditions.
The warranty does not cover:
Accidental damage
Misuse or improper operation
Electrical damage caused by unstable power
Water or liquid damage
Unauthorized repairs or modifications
Normal wear and tear
Warranty claims may require inspection before approval.
All content on this website, including:
logos
product images
branding
text
graphics
designs
is the property of Heatsam and may not be copied, reproduced, or used without written permission.
Users agree not to:
Submit fake or misleading orders
Abuse promotional offers
Attempt to damage or interfere with the website
Use the website for unlawful activities
Copy or exploit website content without authorization
Heatsam shall not be held liable for:
indirect damages
lost profits
delivery delays
misuse of products
damages caused by improper handling or installation
Customers are responsible for using products safely and according to provided instructions.
By using this website, you agree that we may collect and process information such as:
name
phone number
delivery address
order information
for order fulfillment, customer service, and operational purposes.
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website after changes constitutes acceptance of the revised terms.
For questions regarding these Terms of Service, please contact:
Heatsam
Website: heatsam.store
Email: support@heatsam.store
Phone: +213 694678687